Terms and Conditions
1. The promoter is Carnival plc trading as P&O Cruises, with its registered office at Carnival House, 100 Harbour Parade, Southampton SO15 1ST (Promoter).
2. The terms and conditions which apply to this Prize Draw are available at www.pocruises.com/helloarvia. By entering this Prize Draw, you will be deemed to have read and understood these terms and conditions and to have agreed to be bound by the same.
How to Enter
3. The Prize Draw will run from 7.50pm GMT on Thursday 16 March 2023 (Opening Date) until 11.59pm GMT on Thursday 23 March 2023 (Closing Date) inclusive.
4. To take part in this Prize Draw you must visit pocruises.com/helloarvia after the Opening Date and complete and submit the entry form available there.
5. All entries must be received by the Promoter no later than 11.59pm GMT on the Closing Date. All entries received after the Closing Date are automatically disqualified.
6. Only one entry to the Prize Draw is permitted per person. If you enter the Prize Draw more than once, any entries you have submitted will be disqualified.
7. No purchase is necessary to enter the draw.
The Prizes
8. Two categories of prizes are available:
a. Five ‘cruise prizes’ on selected dates, each consisting of a cruise holiday for two adults (aged 18 and above) sharing a ‘GF grade’ Balcony cabin on board the Promoter’s ship ‘Arvia’ (each a ‘Cruise Prize’), and;
b. One hundred runner-up prizes consisting of A taste of the Caribbean celebration box. This contains items of alcohol (each a “Runner-up Prize”).
9. 105 winners of the Prize Draw will be selected. Each Prize Draw winner shall be allocated either a Cruise Prize or a Runner-up Prize by the Promoter.
10. The allocation of prizes to Prize Draw winners is at the Promotor’s sole discretion. Cruise Prizes shall be allocated to Prize Draw winners first.
11. Each Cruise Prize shall take place during the Promotor’s Caribbean fly-cruise K325 (which starts in Barbados on 8 December 2023 and lasts for 14 nights) or during Mediterranean cruise K407 (which starts in Southampton on 31 March 2024 and lasts for 14 nights).
12. Details of how to book a Cruise Prize will be provided to Cruise Prize winners by email on the same occasion as the Promotor’s notification of any Cruise Prize win.
13. Cruise Prize winners must select one of the two cruise dates/codes shown at clause 11 above when booking a Cruise Prize. Dates selected by Cruise Prize winners can only be changed in line with the Promotor’s booking conditions.
14. All bookings of a Cruise Prize must be made by Cruise Prize winners by 23 April 2023. If a Cruise Prize winner fails to book a Cruise Prize by this date the Promotor reserves the right to allocate the corresponding Cruise Prize to another winner drawn in accordance with these terms. In these circumstances, the Cruise Prize will no longer be available to the first selected Cruise Prize winner.
15. Each Runner-up Prize will be posted by the Promotor to each Runner-up Prize winner within 2 months of the Closing Date. Runner-up Prize winners must notify the Promotor of a UK mainland address for their receipt of the Runner-up Prize no later than 30 April 2023.
16. Every Cruise Prize includes accommodation on board, on-board main meals (excluding speciality restaurants for which an additional charge will apply), on-board entertainment and use of most facilities on board.
17. If the Cruise Prize winner chooses to take their prize during K325, the Cruise Prize will include economy-class return flights from and to selected UK Airports and transfers between the destination airport and the ship. The Promoter reserves the right to substitute any flights included within a Cruise Prize for alternative flights following a change to a Cruise Prize permitted by these terms.
18. Each Cruise Prize does not include transportation to and from the winner and/or their guest’s homes to any UK airport (or to Southampton cruise port, as applicable), travel insurance, drinks, spa treatments, shore excursions, luggage fees, personal expenses, or purchases made on board.
19. It is the responsibility of each Cruise Prize winner to ensure they and their guest have valid passports and travel insurance, meet all required travel requirements, and obtain any vaccinations and visas required to take part in the Cruise Prize. Each Cruise Prize winner and their guest are required to have adequate travel insurance as a condition of travel.
20. The promoter’s booking conditions will apply to each Cruise Prize. These can be viewed at: https://www.pocruises.com/legal-and-privacy/booking-terms-and-conditions
21. Each Cruise and Runner-Up Prize is non-transferrable, non-exchangeable and no cash alternative is available.
22. Should any prize become unavailable a substitute of equal value shall be provided by the Promoter. The Promoter reserves the right, at their discretion, to replace each Prize (or part thereof) with an alternative prize (or part thereof) of equal or higher value. In respect of a Cruise Prize, such alternative prize may take place on board a different vessel or during different dates if commercial considerations or other events outside the Promoter’s control require, such circumstances and events including but not limited to the cancellation or restriction of any Prize in accordance with any government-issued guidelines.
Winners
23. The Promoter will contact each winner by email as soon as practicable following the Closing Date using the details provided when entering the Prize Draw.
24. Should the Promoter be unable to contact any winner within 10 days of the Closing Date or should any winner be unable to accept any prize, the Promoter reserves the right to award the corresponding prize to an alternative winner, drawn in accordance with these terms and conditions.
25. By entering the Prize Draw you agree to the collection, retention, usage and distribution of your personal information in order to process and contact you about your competition entry.
Eligibility
26. The Prize Draw is only open to all UK residents aged 18 or over except the following persons:
a. Employees of the Promoter (or any of their associated or group companies),
b. Employees or agents of any suppliers to the Promoter, or
c. members of the immediate family or households of the persons shown at 26 a) and b) above.
d. Any Employees or agents of any Travel Agent partners who have a commercial relationship with the Promotor.
27. No bulk or third-party entries will be accepted. The Promoter will not accept entries that are automatically generated by computer; illegible, have been altered, reconstructed, forged or tampered with or are incomplete.
28. There are certain things for which the Promoter does not accept any liability to you. The Promoter cannot exclude or limit its liability for death or personal injury caused by its negligence, or loss caused by a false statement where the statement is made fraudulently. Otherwise, the exclusions described at clause 29 and 30 will apply. References to the “Promoter” in these paragraphs include all of the Promoter’s associated companies, agents or any other third parties involved in the Prize Draw.
29. The Promoter will not be responsible for (and will have no liability in connection with) the following occurrences, to the extent that they occur for reasons beyond the Promoter’s reasonable control:
a. any postponement or cancellation of the Prize Draw,
b. any changes to the prize(s) or the way in which they can be used;
c. any act or default of any third-party supplier.
30. The Promoter does not accept responsibility for network, computer, hardware or software failure of any kind, which may affect the sending, receipt or processing of your entry.
Personal data
31. The Promoter will use the personal data you provide for the purpose of administering this Prize Draw and to facilitate the redemption of prizes. Personal data will be processed in accordance with the Promoter’s privacy notice available at www.pocruises.com/privacy
32. The surname and county of each prize winner will be available from the Promoter by sending an email including the name of the competition to competitions@pocruises.com. If you object to any or all of your surname, county and winning entry being made available, please contact the Promoter at competitions@pocruises.com. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.
General
33. If the Promoter has grounds to suspect any entrant or third party of cheating, deception or fraudulent or unsportsmanlike conduct of any kind (including, without limitation, manipulating the Prize Draw, choice of prize winner(s) or any entry) the Promoter reserves the right (in its sole discretion) to disqualify any entrant, entry or person it reasonably believes to be responsible for, or associated with, such activity. The Promoter’s decision in such matters shall be final.
34. The Promoter reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this Prize Draw with or without prior notice due to reasons outside its reasonable control.
35. These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.